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Job Description
- Account manager responsibilities include:
- Developing long-term relationships with a portfolio of clients.
- Connecting with key business executives and stakeholders.
- Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
- Manage and develop client accounts to initiate and maintain favorable relationship with clients.
- Responsible for leading a team of Account Managers dedicated to meeting the operational needs of assigned client segments.
Job Requirements
Requires:
- A bachelor's degree in area of specialty and at least 5 years of experience in the field or in a related area.
- Familiar with a variety of the field's concepts, practices and procedures. Rely on extensive experience and judgment to plan and accomplish goals.
- Performs a variety of tasks. Lead and direct the work of others.
- A wide degree of creativity and latitude is expected. Typically reports to head of a unit/department.
- Proven account management or other relevant experience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent listening, negotiation and presentation skills
- Excellent verbal and written communications skills
- Bachelor’s Degree in appropriate field of study or equivalent work experience
- 5+ years of marketing experience with agency background desirable
- Deep digital understanding
- Self-motivated and able to thrive in a results-driven environment
- Natural relationship builder with integrity, reliability and maturity
- Ability to prioritize among competing tasks
- Critical thinking and problem solving skills
- Understanding of website development, marketing, measurement and analytics, content management, digital marketing and internet technology
- Excellent time and project management skills. You’re always looking to improve inefficient processes
- Keen attention to detail and adherence to deadlines
- Expert at Microsoft Office Suite, Google Apps, Sales force and help desk support software
