Job Details
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Job Description
Main Job Duties:
- Develop and maintain a deep understanding of how the entire suite of ECM/BPM products is developed, deployed and supported
- Resolve customer issues or difficulties in manner that is consistent with the company mission ,values and financial objectives.
- Work with the manager of professional services to continuously define and improve a wide spectrum of processes
- Work independently in the following IBM technology : Business Process Management & Enterprise Content Management