Customer Service Representative - Fifth Settlement

AllaOna - New Cairo, Cairo

191
Applicants for
6 open positions
185
Seen
36
Shortlisted
14
Rejected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
2,000 to 4,000 EGP per month, 2000 EGP Basic + 1000 EGP KPi's + 1500 EGP Target
Languages:
Arabic, English
Vacancies:
6 open positions
About the Job
  • Responding to customer Queries.
  • Effectively communicate with customers via phone, email to answer questions, troubleshoot the issue and promote service.
  • Responsible for customer follow-ups, assisting customer.
  • Handling Complaints.
  • Maintaining Customer Satisfaction.
  • Communicating and coordinating with colleagues as necessary.
  • Working Hours: 8 working hours includes breaks.
  • Location: Fifth Settlement
Job Requirements
  • Excellent listening and interpersonal skills
  • Attention to detail and accuracy
  • Customer service orientation
  • Strong verbal communication skills.
  • Demonstrates a positive, enthusiastic, friendly attitude.
  • Good command of English language.
  • Capability to work under high pressure
  • Flexible team player with ability to work on own initiative towards deadlines. High problem solving skills
  • Natural interest in following up on customers
  • MS Office computer skills

Personal Skills:

  • Outgoing Personality
  • Likes to help people
  • Customer Service Oriented
  • Ability to learn, seek knowledge and self-development.
  • Teamwork spirit
  • Flexibility
  • Education and Experience
  • University graduate
  • Knowledge of relevant computer and online applications
  • Knowledge of administrative procedures
About this Company

Alla'Ona is the first Auction service for the used Cars In Egypt. both mobile and website
Alla'Ona company was established for the purpose of solving the problems of the used cars market in Egypt based on many actual experiences and opinion polls which took... (More)

Industry: Automotive
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