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Technical Consultant / Technical Project Manager

FlairsTech
Maadi, Cairo
Posted 5 years ago
16Applicants for4 open positions
  • 15Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

This is a client facing role within the Project Portfolio and Financial Management solution at Upland Software. A person in this role works with clients under the guidance of the Director of Consulting and at the direction of Lead Consultants to perform system configuration and troubleshooting.

Responsibilites:

  • Configure Upland Solutions to meet client needs at the direction of Lead Consultants
  • Explain to clients how to use the configured solution
  • Troubleshoot issues that client end-users experience:
  • Determine if issues are addressable by training, configuration, or product enhancement or product bug fix.
  • Document the issue and your findings, confirm with Lead Consultant next steps
  • Work with Client team and/or Upland Support, and/or Upland R&D, and/or Upland Product Management to explain the issue and the next steps

Job Requirements

  • Fluent English is a MUST
  • University degree (Bachelor’s or Master’s degree) in Software/Computer Engineering, Computer Science with a college transcript provided.
  • 3-5 years experience in a Software Development, Software Engineering, or Software Quality Assurance role. Will consider candidates with experience in a Systems Configuration or Systems Integration role. Strong programming experience preferred.
  • Experience working with C# and another object-oriented programming
  • language, ideally Java.
  • Experience with Visual Studio, HTML and CSS would be ideal.
  • Understanding of software development cycle

The successful candidate must:

  • Demonstrate technical aptitude
  • Learn new technologies rapidly with an ability to acquire and retain knowledge
  • Have a logical approach to solving problems
  • Maintain curiosity about how the world works and connects in order to learn Project and Portfolio Management practices
  • Engage with clients to solve problems
  • Collaborate well within and across teams
  • Take guidance from peers and mentors while working independently

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