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Technical Writer

Caelum Egypt and ServiceNow
Zamalek, Cairo
Posted 5 years ago
33Applicants for1 open position
  • 24Viewed
  • 3In Consideration
  • 17Not Selected
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Job Details

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Job Description

  • Designs, creates, and maintains technical documentation
  • Forming a clear understanding of the purpose of the document, they will create.
  • Researching and preparing online help content, technical documentation, publications, related documents, user scenarios, and other media; reviewing and editing material to ensure accuracy, completeness, and consistency of information within documents and between related documents.
  • Capable of working independently to create system level documentation and manuals.
  • Create management plans for Configuration, Security, Program, and Operations using Word, Visio, and Excel.
  • Maintain technical information by translation into other language.
  • Have wide understanding and knowledge for Technical terms and information in order to achieve consistency and accuracy in technical communication.
  • Creates and assists other team members with end-user documentation, on other projects, on an as-needed basis.
  • Understands the user’s view of applications and /or technology and is able to put procedures in a logical sequence.
  • Merges and updates multiple versions of similar documents into one document and send to manager for final approval on content.

Job Requirements

  • Ability to write clear documents and editing what is already written.
  • Patience in problem solving and troubleshooting.
  • Ability to simplify complex information in well-organized document.
  • Has creativity in writing documents and talented in showing ideas graphically.
  • Ability to track the documents in an organized way.
  • Ability to use graphics programs to capture, size, and import screenshots and graphics into documentation.
  • Good communications skills with other departments.
  • Team-working skills.

Education and Experience

  • Graduated from the faculty of Alsun - English Section.
  • Excellent English spoken and written.
  • Has very good skills with Microsoft office: Word, Visio, Presentation and Excel
  • Experience in writing technical and business description about software applications and projects.
  • Experience in software manuals, textbooks, product instructions, technical online content, memorandums, employee manuals, policy manuals, and offers.
  • From 3 to 5 years of experience

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