- Experience Needed:
- More than 3 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
4,000 to 5,000 EGP per month
About the Job
- Manage incoming and outgoing office communications with a high level of professionalism.
- Handle customers inquire, complaints and database.
- Provide the customer with accurate information and the right solutions.
- Provide customers with product and service information.
- Supervise the maintenance center by following up with the customers.
- Supervise social media complains and inquires.
- Identify and assess customer’s needs to achieve satisfaction.
- Resolve customer complaints via Phone, E-mail or Social Media.
More than 3 years
Not Specified at least
Import and Export Manufacturing Retail