Job Details
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Job Description
- Handling customers inquires through Hotline channels in English, these inquiries are mainly technical and service inquires also contact the customers to survey their satisfaction
Benefits:
- Net Salary: 4500 - 5500 EGP based on English level & work experience.
- Working Hours: 9 working hours includes 1 Hour Break
- Shift : 7:00 AM – 19:00 PM Rotational
- 2 days off Rotational
- Transportation
- Full Paid Training Period
- Medical & Social Insurance
Job Requirements
Requirements
- Males & Females.
- Excellent Command of English Language.
- Preferred to have two years’ experience in customer service ( English Account)
- Knowledge of internet usage (browsing), good knowledge of Microsoft Office application.
- Ability to troubleshoot key issues
- Familiar with how to use popular search engines and navigate different social media platforms
- Android devices awareness
- Smart phones overall feedback