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Light Current / CCTV Technical Support Engineer

GET Group- Egypt
Cairo, Egypt
Posted 5 years ago
70Applicants for1 open position
  • 52Viewed
  • 12In Consideration
  • 12Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Responsible for the software installation process for clients as per GET standards.
  • Conduct training sessions for clients on newly installed hardware products.
  • Provide technical client support and issue resolution remotely (via email, phone and other electronic medium) or onsite.
  • Conduct live demos to introduce hardware products to clients.
  • Provide guidance to team members on customer problems.
  • Solve complex maintenance problems using software diagnostic.
  • Generate weekly/ monthly report on client support status.
  • Coach & lead Senior Hardware Technicians and Hardware Technicians
  • Other duties as assigned by direct supervisor.

Job Requirements

  • CCTV
  • Radar

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