Customer Service & Technical Support Engineer - Mohandsein branch

Sigma for Import and Export - Cairo

213
Applicants for
1 open position
13
Seen
Experience Needed:
0 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential, Commissions
Languages:
English
Vacancies:
1 open position
About the Job

Main Job Duties:

  • Provide service and customer support during visits answering inquiries
  • Responsible for handling customer while testing a new hearing aid
  • Support the customer psychologically to accept their hearing loss and choose the suitable Hearing aid
  • Help customers to understand their Audiograms
  • Handle the implementation process for new hearing aid and giving customer orientation for the aid features, wearing, usage and preserving it.
  • Obtain ear impressions for preparing ear molds and hearing aid shells.
  • Prepare the work order and invoice, ear molds and maintenance documents and reports.
  • Apply amendments and fine tunings and re-fitting for HA.
  • Any others tasks assigned by the direct manager
Job Requirements
  • Shift Basis.
  • Biomedical or communication
  • Very good English.
  • Team work.
About this Company

Since 2001 Sigma Specializes in supply and service of Top Quality Audio-Vestibular ENT and hearing rehabilitation medical Equipment in Egyptian market.

In 2012 Advanced Bionics (Cochlear Implants) entrusted Sigma Exclusive distributor rights in Egypt.
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