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Customer Service Agent - English

Nasr City, Cairo
Posted 5 years ago
117Applicants for1 open position
  • 40Viewed
  • 7In Consideration
  • 27Not Selected
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Job Details

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Job Description

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Contributes to team effort by accomplishing related results as needed.

Job Requirements

  • Customer Service.
  • Product Knowledge.
  • Quality Focus.
  • Problem Solving.
  • Documentation Skills.
  • Listening & Phone Skills.
  • Resolving Conflict.
  • Analyzing Information.
  • Multi-tasking.

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