Advisor Solution Architect

Dell EMC - Cairo

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Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English, French
Vacancies:
1 open position
About the Job
  • Design and development of technical content defined in the Statement of Work, and Level of Efforts.
  • Prepares technical architectural and implementation design documents and works with internal team and customers to develop the Implementation plan.
  • Helps to identify and leverage DELL EMC and Partner Resources in order to satisfy the technical needs and objectives of the implementation.
  • Contributes to the development of strategies, policies and best practices through participation in management meetings and other direct contributions. Develops and cultivates strong customer relationships ensuring a ''Customers for Life'' relationship.
  • Adheres to proper escalation and change control procedures, Prepares, maintains and submits activity/progress reports and time recording/management reports in accordance with published procedures.
  • Stays current on technical specifications for hardware/software requirements of DELL EMC and industry products and solutions through professional associations, trade journals, networking, and associated training and seminars.
  • Supports the installation, customization, and integration of the solution.
  • Participates, as needed, as a technical expert in the pre-sales qualification and is responsible for the delivery of the technical architectural design, strategies and plans that will be a delivered in the engagement.
  • May be responsible for the creation of proposals that address current and evolving client requirements.
  • May be responsible for the creation of proposals that address current and evolving client requirements. Participates in requirements gathering for project engagements.
  • Leads project quality assurance activities, including performing technical QA reviews on components for a team and performing QA reviews of code documentation.
  • Comfortable to travel.
  • Strong understanding of disciplined IT infrastructure operational methodologies (processes and procedures, availability management, change management, capacity and performance management, life cycle and maintenance strategies, problem identification, issues correlation, root cause analysis, gap analysis, assessments, remediation planning) is required in this role to drive maximum value.
  • Provides assistance to DELL EMC technical teams in the development of custom solutions and implementation preparation.
  • Contributes to the development of strategies, policies and best practices through participation in management meetings and other direct contributions. Develops and cultivates strong customer relationships ensuring a ''Customers for Life'' relationship.
  • Adheres to proper escalation and change control procedures, Prepares, maintains and submits activity/progress reports and time recording/management reports in accordance with published procedures.
  • Stays current on technical specifications for hardware/software requirements of DELL EMC and industry products and solutions through professional associations, trade journals, networking, and associated training and seminars.
  • Stays current on technical specifications for hardware/software requirements of DELL EMC and industry products and solutions through professional associations, trade journals, networking, and associated training and seminars.
Job Requirements

Required Skills:

  • Hands on experience with DELL EMC and/or Vendor storage and host base technologies
  • Demonstrated Knowledge in Host-based Migrations.
  • Demonstrated knowledge of LAN/WAN technologies including SNMP, IP.
  • Storage Area Networking experience (FiberChannel Directors and Switches, zoning, multipathing, etc)
  • Knowledge of Linux, and/or UNIX system administration concepts including network administration (NTFS/CIFS/NFS).
  • Fiber Channel SAN Experience (using Cisco/Brocade solutions)
  • Experience working autonomously and prioritizing multiple competing priorities.
  • A demonstrated positive and proactive approach.
  • Has an experience to engage in discussions about technical subjects and confidently deliver technical presentation to a wide array of audiences with both technical and non-technical backgrounds.
  • Can influence others to achieve results.

Preferred Skills:

  • Experience Midrange Storage, File storage
  • Experience Application software solutions (i.e. SRM)
  • Experience with Infrastructure
  • Experience Isilon/ / Unity/ ECS/ SRM
  • French is a Must
About this Company

Dell EMC develops, delivers, and supports information infrastructure and virtual infrastructure technologies, solutions, and services. It offers enterprise storage systems and software deployed in storage area networks (SAN), networked attached storage (NAS), unified storage... (More)

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