Call Center Agent

Al Ahly Medical Company - Nasr City, Cairo

105
Applicants for
1 open position
59
Seen
27
Shortlisted
30
Rejected
Experience Needed:
Less than 1 year
Career Level:
Entry Level
Job Type:
Shift Based
Salary:
2,500 to 3,000 EGP per month
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
1 open position
Gender:
Females Only
About the Job
  • Dealing with customers in friendly, polite, and professional way to handle customers’ requirements.
  • Responsible of patient reservation.
  • Maintain records of interactions with the customers in an orderly manner.
  • Calling our prospect patient to inform them with our new offers/promotions.
  • Coordinate the schedules with doctors.
  • Maintain a follow up on the customer, whose query you had solved, Ensure they are satisfied with your answer.
  • Responsible for patient’s reports and records delivery by hand or via email.
  • Arrange schedules of per-employment and pre-insurance cases.
  • Ask customers to fill satisfaction survey.
  • Submit daily, weekly, monthly reports to his/her direct line manager.
  • Performs other tasks as assigned (by Manager) within the realm of his/her position, qualifications and capabilities.
Job Requirements
  • Bachelor degree in any discipline.
  • 6 Months to 1 year Experience in Call Center
  • Good in English
  • Good in Ms office.
  • Excellent in Communication and Negotiation skills
  • Shift Based
  • Gender: Females only
  • Location: Nasr City

About this Company

Al Ahly Medical Services Totally owned by the National Bank of Egypt; one of the largest financial institutions in Africa & Middle East, Start-up issued capital of EGP 500 Million and paid-up capital of EGP 50 Million,we are Committed to provide both the public and private... (More)

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