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Dell EMC - Cairo
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Gather and maintain a wide array of data-related business processes and reporting. This involves both entering information into Confluence and Gainsight systems. Analyzing customers’ behavior provided by sales, technical and CSM teams, financial data and forecasts, or employee data provided by staff and management. Prepare business documents and presentations for upper management and executives. Use data-gathering and modeling strategies to provide an overview of new processes and enhanced procedures for business-wide reporting. Prepare the actual business reports, which include data on sales, customers, and financial performance. Play a direct role in designing and developing Mode Analytics reports. Develop databases and systems for inputting, managing, and securing an organization’s data. Use familiarity with Tableau, SQL and servers to design and deploy reports. Ensure a high level of security, accuracy, and efficiency. Track closed deals per GEO locations and assign eligible accounts to CSMs per GEO based on the CSM assigning criteria and the capacity limitations per CSM depending on the engagement model. Maintain knowledge bases and CONFLUENCE pages and keeps them updated.
2 to 6 years
Not Specified at least
Dell EMC develops, delivers, and supports information infrastructure and virtual infrastructure technologies, solutions, and services. It offers enterprise storage systems and software deployed in storage area networks (SAN), networked attached storage (NAS), unified storage... (More)