Job Details
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Job Description
JOB PURPOSE:
To assess, enable and provide assurance that all Dubai Festival Centre tenants adhere to the Al-Futtaim Group specified retail standards. And, in so doing, confirming that a measurable increase in commercial value and performance is evident.
KEY RESPONSIBILITIES:
- Manage the adherence of all tenants to industry standards and business compliance requirements as specified and directed by the AFTC
- Manage internal and external client expectations demonstrating evidence of increased commercial value and performance
- Identify retail learning and development needs within the CFC, providing innovative solutions that create competitive advantages
- Maintain systems for collating and reporting on retail development and performance
- Manage projects to meet key objectives that drive the performance of tenants
- Maintain a consistent interface with the AFTC Retail Academy
JOB CONTEXT:
- The Al-Futtaim Group retail standards will be set by the AFTC Retail Academy. Close liaison with the AFTC is a delivery requirement.
- Adherence to all relevant Al-Futtaim policies and procedures
- Working within the limits of budgetary constraints
- Forging professional relationships with all CFC tenants and matching the Al-Futtaim Group standards with tenant delivery and improved performance.
Job Requirements
Minimum Qualifications and Knowledge:
Relevant business degree specialising in Retail and Sales
Minimum Experience:
- Extensive retail and sales experience, preferably with large culturally diverse organisations
- Management experience,
- Project management experience
- Previous responsibility for program facilitation and delivering workshops and training
Job-Specific Skills:
- Retail and sales best practice
- Blended learning methodologies
- Consulting skills,
- Project Management skills,
- Analytical skills,
- Collaborative problem solving,
- High level of computer literacy
Behavioural Competencies:
- Team player
- Well organized
- Customer orientation
- Interpersonal skills