Job Details
Skills And Tools:
Job Description
Role Purpose
The Facilities Supervisor will be responsible for the Total Facilities Management of the retail stores, offices, warehouse etc. facilities owned/leased by Alfa Egypt for Trading. He/she will have to look after both Soft and Hard services for example MEP, Housekeeping, Pest Control, Security Services, Fire Protection Systems, CCTV and Access Control and the Annual Maintenance Contracts and will challenge the third party service providers as per the agreed SLA/KPI.
The JH will also be responsible for all the general maintenance in the mentioned facilities and will implement the Al Futtaim overall health and Safety standards across all facilities.
Key Accountabilities
- Planning and Implementation
JH shall play an effective role in planning and implementation of system through which LM would assess to the MEP maintenance carried out at various outlets in Egypt. He would also evaluate safety and security conditions in the stores and report to SM and LM
- Supervision and Monitoring
The JH will ensure that the PPM services records are maintained, accountable to the service level feedback from the third party service providers and the service reports forwarded to LM
JH need to attend meeting with security staff and SM to thrash out the issues and agree on corrective and reactive maintenance
- Prevention
It is important for JH to identify and reach to the root cause of the problem and propose a solution that would ensure to prevent recurrence
- Plan Security
The JH shall be responsible for planning safety measures to prevent the loss, theft or damages and shop lifting incidences at business units
- Budgeting and Finance
The JH must be involved in the annual business planning
will also manage monthly budgets
JH will be sometimes if required will create PO and will track invoices and will make sure the work is completed with allocated SLA and invoiced by the Service Provider
- Asset Management
The JH will have to manage all the MEP and other assets will be tracking the same in the CAFM to make sure assets are maintenance properly
Job Requirements
Education: Technical Diploma/ Facilities Management Education and affiliation with an FM body ( i.e. BIFM, IFMA etc.) will be a big plus
Minimum Experience and Knowledge: 3 - 5 years in Retail Facilities Management in the same role in Egypt is a must requirement
Job-Specific Skills: Strong hands on experience on MEP, Security Systems plus have a very good knowledge of Egypt market in terms of service providers, property owners, Civil Defense licensing and approvals, costing, tendering etc.
Must have an excellent CRM skills and must have the do it nature all the time
Language Skills: Must have excellent written and oral English speaking capabilities
IT Skills: Strong MS office skills are required as extensive reporting will be required from the JH
Helpdesk Management software knowledge is a must as the JH will be handling CAFM on daily basis
