Browse Jobs
For Employers
Post JobLog inGet Started

Operation Team Lead

Waseet
Cairo, Egypt
Posted 5 years ago
75Applicants for3 open positions
  • 15Viewed
  • 12In Consideration
  • 0Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Waseet.net is seeking of strong Team Leads to manage a team of content moderators (night shift)

  • The Team Lead will be responsible for managing day to day operations of the team, people management, performance management.
  • Also manage customer care team.
  • Provide mentorship,
  • Guidance and career development to members of your team
  • Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions
  • Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results
  • Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions
  • Identify actionable insights, suggest recommendations, and influence team strategy through effective communication

Job Requirements

  • BA degree preferred
  • Minimum 2 years of prior relevant people management experience
  • Strategic thinker with strong analytical and creative problem-solving skills
  • Excellent written and verbal communication skills
  • Passion for ensuring an excellent user experience
  • Ability to work multiple shifts including days, overnights, weekends and holidays as this delivery center is 24/7, 365 days a year.
  • Ideal candidates will be comfortable understanding content moderation and customer care.
  • Have an appetite for research and gathering data insights
  • Have a high level of comfort working with cross-functional partners
  • Strong analytical mindset.
  • Successful team members have a passion for business success
  • Strong attention to detail
  • Analytical problem-solving abilities
  • Keeping a high level of team motivation
  • Keen eyes for operational inefficiencies.
  • Work on-site at الدقي، شارع محي الدين ابو العز، مبنى بنك البركة

Featured Jobs

  • Hotel Operations Manager - Cairo, Egypt2 months ago
    Logo
  • Guest Experience Manager for b... - Cairo, Egypt2 months ago
    Logo

Similar Jobs

Search other opportunities
JobsOperations/ManagementOperation Team Lead