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Job Description
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
Job Requirements
- 1-3 years of experience as Telesales (outbound )
- High Education
- Personal and technical skills
- The skill of working under pressure and problem-solving.
- Analysis and communication skills.
- Skill presentation, persuasion and negotiation.
- MS Office software.
