Quality Reporting Specialist (Call Center)

Emaar - Mokattam, Cairo

173
Applicants for
1 open position
17
Seen
2
Shortlisted
Experience Needed:
More than 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Vacancies:
1 open position
About the Job
  • Collecting reports from different sources and formulate an overview and details insight about the status of the call center.
  • Deciding corrective actions needed to enhance performance.
  • Share a frequent dashboard with team members for aligning them with their performance results.
Job Requirements
  • Total years of experience 4 years.
  • Two years of experience in business analysis within the call center.
  • Preferably Real Estate background.
  • Advanced use of Excel.
  • High level of communication skills.
About this Company

Emaar Misr for Development S.A.E is the wholly owned subsidiary of the UAE-based Emaar Properties PJSC, a global property developer. Emaar Misr is one of the largest foreign direct investor in Egypt’s real estate sector with an investment portfolio of EGP 53 billion. Emaar has... (More)

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