Quality Reporting Specialist (Call Center)
Emaar -
Mokattam, CairoPosted 5 years ago188Applicants for1 open position
- 16Viewed
- 2In Consideration
- 0Not Selected
Job Details
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Job Description
- Collecting reports from different sources and formulate an overview and details insight about the status of the call center.
- Deciding corrective actions needed to enhance performance.
- Share a frequent dashboard with team members for aligning them with their performance results.
Job Requirements
- Total years of experience 4 years.
- Two years of experience in business analysis within the call center.
- Preferably Real Estate background.
- Advanced use of Excel.
- High level of communication skills.
