Customer Service Representative

Confidential Company - Sheikh Zayed, Giza

87
Applicants for
3 open positions
76
Seen
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,500 to 4,000 EGP per month
Vacancies:
3 open positions
Gender:
Females Only
About the Job
  • Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
Job Requirements
  • Years of experience plus one .