Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
Job Requirements
- Years of experience plus one .