Sales Account Manager - IT Sector

Syscom Egypt - New Cairo, Cairo

Applicants for
1 open position
Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job

Job brief

We are looking for a qualified Sales account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales.

As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.

Ultimately, you should be able to grow our business by building successful, long-term client relationships.


  • Manage a portfolio of accounts to achieve long-term success
  • Develop positive relationships with clients
  • Act as the point of contact and handle customers’ individual needs
  • Generate new business using existing and potential customer networks
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Supervise account representatives to ensure sales increase
  • Report on the status of accounts and transactions
  • Set and track sales account targets, aligned with company objectives
  • Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
  • Suggest actions to improve sales performance and identify opportunities for growth
Job Requirements


    • Proven work experience as a Sales account manager or Sales account executive
    • Hands on experience in sales and an ability to deliver excellent customer experience
    • Knowledge of CRM software and MS Office (MS Excel in particular)
    • Understanding of sales performance metrics
    • Excellent communication and negotiation skills
    • An ability to deliver projects and answer inquiries on time
    • Business acumen with a problem-solving attitude
    • BSc degree in Business Administration, Marketing or relevant field
    • Proven experience in IT sales
    About this Company

    SYSCOM-EG is a leading Systems Integrator and IT Services & Support company in Egypt, provides world class IT solutions through its expertise in various domains and partnership with reputed vendors. As an IT Services & Support focused company we provide end-to-end solutions.

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