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Job Description
- Delegates tasks and sets deadlines as per working plan.
- Ensures efficient day to day operation.
- Motivates and inspires team members.
- Coaching and orientation of new candidates.
- Reviewing the daily volume to be uploaded to the customer
- Monitoring the daily targets to meet the required volume.
- Provides leadership to achieve positive customer experience, employee motivation & satisfaction.
- Insures implementation of customer urgent requests and business issues.
Job Requirements
- Bachelor’s degree.
- 1-2 years experience as Team Leader.
- Solid PC skills with capabilities of report generation through Microsoft Excel
- Strong Communication skills
- Intermediate level of English
- Presentable.
