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Job Description
- Responsible for supervising the daily routine of housekeeping staff and for ensuring that sites are always kept clean. Duties;
- Holding meetings with Housekeeping staff to discuss their job functions.
- Directing housekeeping staff to ensure a high standard of cleanliness in all public areas.
- listening to, understanding, and clarifying guest concerns.
- Inspecting the cleaning and servicing.
- Preparing daily reports on cleanliness and periodic supervision
- Ensure all rooms are cared for and inspected according to standards
- Protect equipment and make sure there are no inadequacies
- Notify superiors on any damages, deficits and disturbances
- Deal with reasonable complaints/requests with professionalism and patience
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices
Job Requirements
- Proven experience as a housekeeping supervisor
- Ability to work with little supervision and maintain a high level of performance
- Customer-oriented and friendly
- Prioritization and time management skills
- Working quickly without compromising quality
- Knowledge of English language
- High school degree
