Job Details
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Job Description
- Taking the customer calls and record data.
- Handle the issue to the engineers and Follow up with them till the issue get closed.
- Record technical reports.
- Responsible for following response time, first fix time and call back.
- Review CRM Entries.
- Responsible for all daily, weekly, and Monthly report requested by Maintenance Manager.
- Perform any assigned tasks related to the work.
Job Requirements
- University degree in Business management or relevant field .
- 2 – 4 years of Experience.
- Very good communication skills and time Management.
- Excellent knowledge in Microsoft office (Excel, word, outlook).
