Sales Account Manager
PanExcel -
New Cairo, CairoPosted 5 years ago48Applicants for1 open position
- 10Viewed
- 2In Consideration
- 0Not Selected
Job Details
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Job Description
We are looking for an Account Manager to create long-term, trusting relationships with our customers.
The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Role Description:
- Key Responsibilities/KRAs/KPIs: Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Job Requirements
Requirements:
- Hands on experience in sales and an ability to deliver excellent customer experience
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- An ability to deliver projects and answer inquiries on time