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Front Desk Admin

Renaissance Academy
New Cairo, Cairo
Posted 5 years ago
44Applicants for1 open position
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Job Details

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Job Description

Responsibilities

  • Coordinate the training sessions ensuring the event success with 100% accuracy
  • Follow the check list before the session.
  • Receive the training order from instructors
  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Prepare the experiential training program’s material.
  • Prepare the systems kits needed in the session.
  • Send the pre-work e-mails for participants.
  • Follow up with the participants via email and phone to answer any questions concerning
  • the pre-work.
  • Prepare the participants’ attendance sheet, certificates, contact info sheet & evaluation forms.
  • Responsible for the equipment before, during & after the session.
  • Consolidate the participants’ feedback through the evaluation system.
  • Coordinate training materials storage.
  • Provide full support to all internal & external customers.
  • Proactively handle client’s requests and complaints.
  • Reports to management recommendations regarding products & customer service.
  • Reports shortage in materials & products to brand coordinator for reordering

Job Requirements

Requirements

  • Graduated from AUC or GUC university
  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills

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