Job Details
Experience Needed:
Career Level:
Education Level:
Gender:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Ensures delivery of company sales and revenue targets for serviced clients.
- Collaborates with marketing, project management, and operations to deliver a complete customer experience.
- Retains and grows served portfolios through improved customer satisfaction.
- Ensures that all customer accounts are handled within the requirements and to the standards set and resolves escalated concerns to client satisfaction while taking preventive actions & periodical measures.
- Performs sales analysis and periodical researches to discover opportunities and identify points of strengths and weaknesses.
- Manages Key accounts to guarantee customer retention and cooperation expansion (upselling).
- Delivers periodic reports to brand management heads about the sales activities and sales figures.
- Tracks all stages of the sales process and sales funnels from the identification of leads coming from the marketing department to following up prospecting calls to key clients.
- Ensures the flow of accurate information about the industry & competitors from the marketing department that allows informed decision making.
- assist the organization’s sales and growth efforts by contributing to new customer acquisition
- Build contacts with potential clients to create new business opportunities.
- Create quotes to meet the client's needs.
Job Requirements
- Bachelor’s Degree in Arts, Translation, or Languages is preferred.
- Fluent English is a must.
- Experience in Call Center is preferred.
- Microsoft skills (Excel, Microsoft Project, Internet Usage).
- Decision Making & Problem-solving.
- The ability to meet deadlines, and the ability to solve problems.
- Exhibits excellent communication& negotiation skills.
- Fresh Graduates are welcome to apply.
