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Customer Satisfaction Agent

Mumm
Maadi, Cairo
Posted 5 years ago
61Applicants for1 open position
  • 60Viewed
  • 12In Consideration
  • 48Not Selected
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Job Details

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Job Description

The mumm Customer Satisfaction is a very unique and challenging position , You shall be responsible for;

  • Getting in touch with our clients to ensure their satisfaction.
  • Surveying clients and seeking their feedback on our service to ensure highest service level.
  • Engaging in the operations cycle and getting exposed to our whole business cycle from order placing till delivery.
  • Maintain Mumm SOPs in terms of service levels, food standards, delivery time

Job Requirements

The candidate should ideally have:

  • 1 to 2 years of experience in call center or vendor service .
  • Excellent communication skills, which enable you to express ideas in a way that creates commitment and trust.
  • A degree (from any discipline) is required.
  • Hungry to learn and Fun to work with.
  • Experience in food operations is a plus.
  • Maximum age : 25

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