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Telesales Agent - US Account

The Portal
Maadi, Cairo
Posted 5 years ago
22Applicants for1 open position
  • 17Viewed
  • 15In Consideration
  • 2Not Selected
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Job Details

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Job Description

About the Job:

  • We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
  • An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
  • The goal is to help the company grow by bringing in customers and developing business.

Responsibilities:

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Create a script of each product or service
  • Answer questions about (products/services) or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Ensure achieving the monthly sales target and company's sales plan.
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • 2 days off (Saturdays, & Fridays)
  • Working hours from 2:00 pm to 10:00 Pm.

Job Requirements

Job Requirements

  • Excellent communication and interpersonal skills.
  • Fluent in English.
  • Cool-tempered and able to handle rejection.
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Ability to learn about products and services and describe/explain them to prospects
  • No Nationality restriction.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

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