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Job Description
- Design and execute an overall manual for Basecamp operations
- Manage the operations of key partners/suppliers which include facility management, restaurant operator, security and maintenance teams
- Manage guest relations, accommodation, and Basecamp adventure attractions
- Oversee maintenance, modifications and quality control of Basecamp facilities
- Ensure the smooth operation of Basecamp on a daily basis, to the highest standards
- Handle all guest requests and events on site in a timely, professional manner
- Manage Basecamp finances in collaboration with the accountant
- Track and ensure efficiency of all costs and resources allocated to each sub-project
- Accurately document and submit weekly finance and technical progress reports
- Coordinate communication between all relevant project stakeholders
- Ensure strict adherence to operational and quality guidelines
- Train relevant staff regularly on Basecamp experience standards
- Attend monthly report meetings with management
- Participate and manage all events at Basecamp in collaboration with Community Director
- Create content for marketing team and social media platforms
Job Requirements
- Bachelors Degree with 5+ years experience, preferably in hospitality or operations
- Must own a car and be willing to live in Ain El Sokhna
- Fluent spoken and written Arabic and English
- Proficient in spreadsheets, basic accounting, project management
- Frequent travel from Cairo to Ain El Sokhna