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Ticketing Agent

Helen Holidays
New Cairo, Cairo
Posted 5 years ago
35Applicants for1 open position
  • 6Viewed
  • 1In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Responsible for air tickets.
  • Quickly and Efficiently provide air quotations for our tour consultants using a combination of contract rates and published fares ensuring competitive rates for our clients.
  • Issue exchanges and process full and partial refunds.
  • Manage the customers' needs
  • Provide quotations to the customers in a professional manner.
  • Build and maintain a fruitful relationship with customers & suppliers.
  • Quick and accurate review of the airline penalties, regulations, policies, etc.
  • Manage queues throughout the day for schedule changes, ticketing deadlines, and canceled itineraries.
  • Analyze client itineraries and hold all necessary flights
  • Learn our company software to enter schedule changes.

Job Requirements

  • Bachelor Degree.
  • Fluent in English.
  • Advanced GDS (Amadeus, Galileo, Saber) is a must.
  • Identifying and resolving problems.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Team player.
  • Excellent interpersonal communication Skills.
  • Computer skills.

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