Application Engineer
MCV -
Obour City, CairoPosted 5 years ago31Applicants for1 open position
- 1Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Maintain expert level of product knowledge and application.
- Articulate technology and product positioning to both business and technical users.
- Provide design and specification development support to consultants, integrator, and distributors.
- Respond to functional and technical elements of RFIs/RFPs
- Listen, understand and convey customer requirements.
- Perform technical/ product training for sales people, estimators, and engineers at targeted accounts.
- Assist in the design and development of new products.
- Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases.
- Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
- Maintain professional business relationships within target accounts.
- Provide status of ongoing projects and future projects
Job Requirements
- B.Sc. Computer Engineering, Computer Science or equivalent discipline.
- Good knowledge on AS400 Following administration procedures.
- User and group creation.
- System storage monitoring.
- Daily and monthly full system backup
- Using of CL programming in ISeries
- ITIL information is an asset.
- Working knowledge of ISeries software, databases and remote control.
- Strong client-facing and communication skills.
- Troubleshooting and multi-tasking skills.
- Customer service orientation.
- Problem-solving skills.
- Team work player.
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