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Job Description
Tasks and Responsibilities
- Develop and maintain positive relationships with clients and manage a portfolio of accounts in a manner that achieves long-term business objectives.
- Represent the company in a way that project its values, ethics and keenness for quality.
- Act as the point of contact and handle customers’ individual needs.
- Generate new business using existing and potential customer networks.
- Resolve conflicts and provide solutions to customers in a timely manner.
- Manage own/assigned customers’ business interactions throughout their complete lifetime since generating the lead and until company dues collection in coordination with the finance team.
- Manage and track own account targets, aligned with company objectives.
- Suggest actions on the Sales Department Manager to improve sales performance and to identify opportunities for growth.
- Maintain Good understanding on company portfolio of products, targeted markets and competition.
- Carry out own business activities in accordance with the established policies and procedures reflecting company values and good image at all times both internally and among customers, vendors, distributors and vendors.
- Ensure the successful delivery of company portfolio of products at all times and ensuring reasonable customer satisfaction.
- Maintaining a following up connection with existing customers to generate new opportunities with while looking forward and acting towards generating new leads.
Job Requirements
Required Skills and Qualifications
- Proven work experience as Sales Account Manager or Sales Account Executive.
- Preferred to have 3 years of Retail experience.
- Hardware solutions background is a plus.
- Excellent negotiation, plus verbal and non-verbal communication skills.
- Multi-tasking and decision maker.
- Very Good command with English.
- Ability to meet multiple deadlines.
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