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Job Description
International services company located in Mukattam is expanding in Egypt and we are hiring top talents to join our growing team as a customer service specialist.
- Build a good Rapport with Clients over the phone.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle customer and service inquiries.
- Manage customers' accounts.
- Follow up on customer interaction.
Job Requirements
- The ability for shift rotation
- Build a good rapport with clients over the phone.
- Handle and resolve customer complains.
- Manage customers accounts.
- Follow up on customers interaction
- Good English