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Laboratory Senior Customer Service Engineer - Alexandria Office

SIEMENS
Alexandria, Egypt
Posted 5 years ago
126People have clicked1 open position
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Job Details

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Job Description

  • Perform installations, start-ups, maintenance, repairs and updates of all products within his/her area of expertise and assisting with other products under supervision
  • Communicating and accept all operative advice from the Customer Care Center.
    Supporting the service process and ensure optimal performance in all Process activities related to within her / his area of responsibility
  • Maintain highest customer satisfaction, in particular within the framework of Siemens Healthineers – Customer services
  • All responsibilities and jobs must be performed as cost effectively as possible, taking profitability into account
  • Maintain and update all forms of technical documentation issued to the job holder.
  • Maintain personal PC literacy.
  • Ensure all tasks are carried out to the highest possible standards.
  • To be able to comply with Siemens vision, policies, & procedures

Job Requirements

  • Bio medical Engineering study or equivalent qualification from reputable University or college
  • Proven track record in similar function ideally from an International business field
  • Solid work experience within a similar capacity, with the ability to ensure our excellent level of laboratory service/maintenance is carried out.
  • Previous experience within a large Healthcare organization is a must.
  • Experience in developing and maintaining relationships with customers is essential.
  • Excellent communication skills
  • high IT affinity, experience working with MS office Package

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