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Job Description
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet sales quota and facilitate future sales.
Job Requirements
- 1 to 3 Years of experience in the same position
- Bachelor’s degree.
- Good knowledge of Microsoft Office.
- Good English language skills.
- Excellent Communication Skills
- Communication skills
- Information gathering and management
- Ability to meet targets
- Proven experience as telesales representative or other sales/customer service role