Call Center Agent

Berlitz Egypt - Nasr City, Cairo

Applicants for
4 open positions
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
3,500 to 5,000 EGP per month, Variable Upon Conversion
Education Level:
Bachelor's Degree at least
4 open positions
Females Only
About the Job

Key areas of responsibility:

  • Providing individualized/customized sales presentations of high-standard professional level for customers over the phone.
  • Building the interest of customers in the products and services offered by the organization.
  • Updating the existing database with any modifications or changes and the present status of the customers or prospective customers.
  • Achieve monthly sales goals.
  • Conduct consumer prospect end-user sales interviews and present the appropriate Berlitz solutions.
  • Provide prospective clients and contacts with program proposals and other follow up information as needed.
  • Develop solid working relationships with the Language Center director(s) to facilitate better delivery and sales opportunities.
  • Complete sales reports as needed to track and account for all sales activities, including calls, consumer prospect end-user interviews, and sales.
  • Facilitate the collected competitive information to monitor business opportunities and trends.
  • Responsible for company pages on social media, responding to clients and collecting relevant data for related reports.

Working conditions:

  • Work Location: Nasr City
  • Days off: 1
  • Working hours: 10:00 AM- 6:00 PM OR 12:00 PM-8:00 PM (Rotational)
Job Requirements

Qualifications / Related Experience:

  • Bachelor Degree in any field.
  • Excellent user of Advanced Excel, and all Microsoft applications.
  • Very good command of written & spoken English (Berlitz® Proficiency Level 5).
  • Minimum 1 year working at a call center experience
  • Has Sales Background (a plus).
  • Excellent presentation skills.
  • Customer Oriented.
  • Positive Attitude.
  • Creative thinking.
About this Company

BERLITZ is a world leader language service provider that has unmatched expertise in its field, with its superior high quality Language Instruction Courses. The company started more than 130 years ago in 1878 and is now operating in over 400 centers in more than 50 countries,... (More)

Industry: Education
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