Customer Service Representative-Alexandria

Fixawy - Glim, Alexandria

249
Applicants for
1 open position
66
Seen
28
Shortlisted
2
Rejected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/team sales targets and call handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
Job Requirements
  • Bachelor degree
  • MS Office Skills
  • Very Good English Skills
  • Excellent Communication Skills
About this Company

فيكساوي هو تطبيق يقدر يساعدك على الوصول للحرفيين في منطقتك و تقييم عملهم

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