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Customer Service / Web Chatting Specialist - German Speaker

Maadi, Cairo
Posted 5 years ago
44Applicants for4 open positions
  • 12Viewed
  • 0In Consideration
  • 2Not Selected
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Job Details

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Job Description

  • Handling work in the form of text and video voices, communicating with overseas users, and solving problems arising from the use of products by overseas users.
  • Handle user feedback such as google play, product feedback background, etc, and improve the star rating of the product on the GP, as well as the resolution and satisfaction of the feedback background.
  • Follow up and organize the events with Agency and Host
  • Analyze user feedback, regularly output reports in data form, and propose targeted solutions
  • Come up with good ideas for improving the operation

Job Requirements

  • Fluent at German and English (both speaking and writing)
  • Excellent teamwork spirit, good communication, and presentation skills
  • Interested in the culture of gaming and the internet.
  • Working experience in the internet company is preferred
  • Patient, responsible, strong ability to execute the policy and resist compression
  • Maximum Age: 30

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