Customer Support Advisor

3D Diagnostix - Maadi, Cairo

99
Applicants for
5 open positions
79
Seen
38
Shortlisted
18
Rejected
Experience Needed:
0 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
5,000 to 5,000 EGP per month, Profit Share in US Dollars Every 3 month, Other Incentives, Social & Medical Insurance
Languages:
English
Vacancies:
5 open positions
About the Job

Summary:

An ideal Customer Support Advisor manages the workflow among concerned departments in order to respond to clients inquires as well as providing them with standardized and high quality service in time manner.

Responsibilities:

  • Answer inbound calls and manage workflow between departments
  • Answer clients inquiries and help them use company’s services
  • Make outbound call with clients to follow up on service delivery
  • Overlook production processes and services provided by the company
Job Requirements

Job Requirements:

  • English Fluency is a MUST.
  • Graduates & undergraduates can apply.
  • Previous experience as a Customer support agent, Call Center agent is a plus.
  • Ability to work in the US Shift (5pm - 2am).
  • Customer service skills.
About this Company

3D Diagnostix started the digital CT scan conversion business for dentistry in 2005, supporting the CT imaging department for a leading dental school with 3D reconstructions of oral maxillofacial cases. This need arose from a desire from dental clinicians to advance... (More)

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