Receptionist

Tasks:

• File and maintain records
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations;
• Hear and resolve complaints from customers and public
• Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments;
• Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents;
• Process and prepare memos, correspondence, travel vouchers, or other documents;
• Provide information about establishment such as location of departments or offices, employees within the organization, or services provided;
• Receive payment and record receipts for services;
• Transmit information or documents to customers, using a computer, mail, or facsimile machine.