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After-Sales Senior Engineer

intertex
Cairo, Egypt
Posted 5 years ago
28Applicants for1 open position
  • 26Viewed
  • 0In Consideration
  • 25Not Selected
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Job Details

Experience Needed:
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Job Description

  • Handling distribution of received job orders to service centers and its feedback on a daily basis.
  • Responsible for the spare parts warehouse.
  • Monitor the spare parts process in all job orders.
  • Giving technical feedback on the products’ performance on a monthly basis.
  • Monitoring the financial requests of the service centers.
  • Contractual agreements and renewals with the services centers.
  • Handling call center activities (performance, product knowledge and maintain a script for dealing with all the customer’s inquiries).
  • Assure customer satisfaction after the job orders are done.

Job Requirements

  • Bachelor's degree in Mechanical or electric Engineering
  • 4 - 6 years of experience related to Home appliances industry.
  • Using Microsoft package professionally (Excel, PowerPoint etc…..)
  • Multitasking skills and flexible with mobility across Egypt.

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