After-Sales Senior Engineer
intertex -
Cairo, EgyptPosted 5 years ago28Applicants for1 open position
- 26Viewed
- 0In Consideration
- 25Not Selected
Job Details
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Job Description
- Handling distribution of received job orders to service centers and its feedback on a daily basis.
- Responsible for the spare parts warehouse.
- Monitor the spare parts process in all job orders.
- Giving technical feedback on the products’ performance on a monthly basis.
- Monitoring the financial requests of the service centers.
- Contractual agreements and renewals with the services centers.
- Handling call center activities (performance, product knowledge and maintain a script for dealing with all the customer’s inquiries).
- Assure customer satisfaction after the job orders are done.
Job Requirements
- Bachelor's degree in Mechanical or electric Engineering
- 4 - 6 years of experience related to Home appliances industry.
- Using Microsoft package professionally (Excel, PowerPoint etc…..)
- Multitasking skills and flexible with mobility across Egypt.