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Social Media Community Manager

Teleperformance - Egypt
Cairo, Egypt
Posted 5 years ago
136Applicants for1 open position
  • 73Viewed
  • 41In Consideration
  • 32Not Selected
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Job Details

Experience Needed:
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Job Description

  • Act as the face and voice of brand and manage all community communications
  • Set and implement social media and communication campaigns to align with marketing strategies
  • Provide engaging text, image and video content for social media accounts
  • Respond to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate with Marketing, PR and Communications teams to ensure brand consistency
  • Liaise with Development and Sales departments to stay updated on new products and features
  • Build relationships with customers, potential customers, industry professionals and journalists
  • Stay up-to-date with digital technology trends

Job Requirements

  • Excellent English level.
  • Working Hours: 9 AM – 5 PM Sunday – Thursday flexible with extended hours based on business needs
  • Marketing or Social media handling experience is a plus
  • Excellent verbal communication skills
  • Excellent writing skills
  • Hands on experience with social media management for brands
  • Ability to interpret website traffic and online customer engagement metrics
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask

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