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Job Description
Responsibilities:
- Make business analysis for the new customer.
- Prepare FRD Documents and GAB Sheets.
- Implement sales with new customers.
- Support customers after going live.
- Testing new features on mSales.
- Work with clients to define functional business requirements.
- Understands business and client needs, to configure the application in alignment with them.
- Support implementation, going live and after sales support of our solution.
- Create and provide deliverable for the customer, including documentation.
- Facilitate and conduct training workshops.
Job Requirements
- Previous experience as technical support on any Sales force automation tools.
- Good communication skills.
- Hard worker and working under pressure.
- Previous experience on any ERP [not a must].
- SQL background [Not a must].
- Ability to create high-quality functional documentation and strong requirements gathering skills.
- Experience of working on full life cycle implementations.
- Ability to travel when needed.
