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Telesales Agent - Downtown

Falcon Group
Downtown, Cairo
Posted 5 years ago
22Applicants for2 open positions
  • 22Viewed
  • 16In Consideration
  • 4Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Job Requirements

  • Gender: Male & female
  • 1 Years of experience in the same position
  • Bachelor’s degree.
  • Military service must be performed or Exempted
  • Good knowledge of Microsoft Office.
  • Good English language skills.
  • Excellent Communication Skills
  • Communication skills
  • Information gathering and management
  • Initiative
  • Negotiation skills
  • Stress tolerance
  • Self-motivation
  • Ability to meet targets
  • Proven experience as telesales representative or other sales/customer service role

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