Job Details
Skills And Tools:
Job Description
Alnafitha International is a Microsoft Partner and Microsoft Small Business Specialist providing small-medium sized businesses with Microsoft Dynamics solutions and IT Support and Managed Services.
We help businesses to efficiently manage their business, improve performance and reduce costs. Our solutions range from ERP, CRM, professional services and Business Intelligence,
We are currently recruiting for a Microsoft Dynamics CRM/365 Consultant to join our CRM team.
Reporting to the CRM Team leader the objective of this role is to take a consultative approach to implement and deliver Microsoft Dynamics CRM/365 products and services. Microsoft Dynamics CRM certifications preferred
Objective of the Role:
- To take the consultant role within the application delivery team for Dynamics CRM (including 3rd party applications. Reporting to the CRM team leader, the right person will provide effective delivery of consultancy, through quality of implementation and delivery and knowledge of Microsoft Dynamics CRM/365 products and services.
- Be a team player working closely with other members of service delivery.
Job Responsibilities:
Consulting
- Covering all aspects; including presales and supporting the sales team, product demonstrations, analysis, implementation and training of end users utilizing primarily Dynamics 365.
Analysis
- Business and process analysis
Documentation
- Documenting ‘as-is’ and ‘to-be’ within accurate and detailed scoping documents.
Developing -
- Liaising with developers and clients
- Programming languages – C#, ASP.NET, HTML, JavaScript, VSTO.
- Architect / design CRM system, related customizations, portals, and reports
Quality - Quality Assurance & Documentation
Job Requirements
Person Specifications:
- 4 years degree in computer science, engineering, business, MIS or equivalent.
- 2-4 years of experience implementing Microsoft Dynamics CRM is required.
- Minimum 3 years consulting experience preferred
- CRM SDK and Developers Toolkit.
- CRM forms, views, workflows and reports development
- Programming languages – C#, ASP.NET, HTML, JavaScript, VSTO.
- Architect / design CRM system, related customizations, portals, and reports
- CRM development or integration best practices
- Technical specifications documentation
- Data migration and integration mappings using SQL Integration Services (SSIS), Scribe or Web Services
- SQL Reporting Services (SSRS).
- Power BI – preferred.
Communication Skills Required
- Possesses excellent communication skills
Personal Competencies and Attributes
- Exudes confidence.
- Self-Starter with ability to handle multiple tasks and shifting priorities.
- Thinks clearly and calmly under pressure.
- Investigates problems to establish real or hidden causes.
- Solves complex problems with creative solutions.
- Places emphasis on client satisfaction.
- Learns new concepts quickly and thoroughly.
- Promotes the mission and shared values of our company.
- Achieving assigned Deadlines.
- Never give up attitude.
- Candidates must be willing and able to travel. Travel will be approximately 10% or less.
