International Accounts Manager

CloudInn -
Cairo, EgyptPosted 5 years ago

42Applicants for1 open position

Job Details

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Develop trust relationships with clients
Acquire a thorough understanding of key customer needs and requirements
Client Management in terms of post-sales activities including but not limited to training, setup management and support.
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Communicate with internal analysis, development and testing team regarding client issues and change requests.
Develop in-depth understanding of product modules and domain knowledge.
Supporting the team on new business opportunities.
Presales Activities such Online and On-Site client demos.
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.

Bachelor degree in Information systems or any relevant discipline.
Excellent command of written and spoken English, most communication is with non-Arabic speaking clients
Minimum 3+ year experience
Client management experience, including proven ability to handle multiple deliverable within tight deadlines.
Experience with ERPs, Financials software and ideally Hotel Management systems
Demonstrable ability to take responsibility and accountability.
Troubleshooting and problem solving skills,
Strong attention to detail and organization skills.
Excellent communication skills
Willingness to travel inside and outside Egypt