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Job Description
Will be Responsible For:
- Develop long-term relationships with customers and overseeing sales.
- Work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.
- Ultimately, will be able to grow our business by building successful and long-term client relationships.
- Manage a portfolio of accounts to achieve long-term success
- Act as the point of contact and handle customers’ individual needs
- Generate new business using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
- Supervise account representatives to ensure sales increase
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth Requirements
Job Requirements
- Proven work experience as a Sales account manager or Sales account executive
- Hands on experience in sales and an ability to deliver excellent customer experience
- You should have excellent communication and negotiation skills and be customer service oriented.
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- An ability to deliver projects and answer inquiries on time
- Business acumen with a problem-solving attitude
- Cold calling and potential clients approach
