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Receptionist

Ahmed El-Sallab
Maadi, Cairo
Posted 5 years ago
32Applicants for8 open positions
  • 18Viewed
  • 8In Consideration
  • 7Not Selected
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Job Details

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Job Description

  • Greet and welcome customers as soon as they arrive at the showroom (decency is needed)
  • Register all data related to the customers as per the template
  • Understand the needs of customers and direct them to the appropriate person sales/ customer service
  • Collect survey data of the customers at the showroom included in the survey form
  • Raise alarm if any survey gives an indication of customer dissatisfaction and make sure that it is directed to the right channels
  • Answer, screen, and forward incoming phone/mobile calls
  • Provide accurate information in –person and via phone
  • Receive, sort and distribute daily mails, deliveries (if any).
  • Ensure reception area is tidy and presentable with all necessary materials
  • Able to analyze the data collected through the reception

Job Requirements

  • Proven work experience as a receptionist, front office representative or a similar role (retail business is highly recommended)
  • Presentable and of a proper social background
  • Excellent/Solid verbal and written communication skills
  • Professional attitude and appearance
  • Ability to be resourceful and proactive when issues arise
  • Males Only
  • Excellent organizational skills
  • Multitasking and time-management skills
  • Customer oriented and aware of how to serve customers in a proper manner
  • University degree and English language is highly preferred
  • Able to work based on shifts (no fixed hours)

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